Privacy Policy

Effective date: January 1, 2026

1. Introduction

This Privacy Policy describes how SystemFlow (the “Company” or “we”) collects, uses, discloses, and protects information when you visit our website systemflow.biz and use our enterprise software planning services.

2. Information We Collect

2.1 Personal Data: When you contact us, register for newsletters, download resources, or request demos, we may collect your name, job title, email address, phone number, company affiliation, and any other information you provide.

2.2 Technical Data: We automatically collect information about your device, browser type, IP address, operating system, and browsing patterns on our site.

3. How We Use Your Information

3.1 To provide and improve our services, respond to inquiries, process requests, and communicate updates.

3.2 To personalize your experience and deliver relevant content.

3.3 To analyze site usage and trends to enhance site functionality and user experience.

4. GDPR Compliance

4.1 Lawfulness: We process personal data lawfully, fairly, and transparently. Legal bases include user consent and legitimate interests in providing services.

4.2 Your Rights: Subject to applicable law, you have the right to access, correct, delete, restrict or object to processing, and data portability. To exercise these rights, please contact us using the details below.

4.3 Withdrawal of Consent: You may withdraw consent at any time without affecting the lawfulness of processing based on consent before withdrawal.

5. Cookies and Similar Technologies

5.1 We use cookies and related technologies to recognize your browser, remember preferences, analyze site traffic, and improve services.

5.2 Types of Cookies: Essential cookies for site functionality; performance cookies for analytics; preference cookies to remember settings.

5.3 Managing Cookies: You can disable cookies via browser settings. Note that blocking cookies may affect site performance.

6. Third-Party Services

We may share data with service providers who assist with hosting, analytics, customer support, and compliance. All third parties are contractually bound to protect your data.

7. Data Security

We implement physical, technical, and administrative measures to protect personal data against unauthorized access, disclosure, alteration, or destruction. In the event of a data breach, we will notify affected individuals and authorities in accordance with legal requirements.

8. Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements.

9. International Data Transfers

Your data may be transferred to and processed in countries outside your jurisdiction. We ensure appropriate safeguards such as standard contractual clauses or adequacy decisions.

10. Contact Information

For questions or requests regarding this Privacy Policy or to exercise your rights, please contact us:

SystemFlow
Nestlé S.A., Avenue Nestlé 55, 1800 Vevey, Switzerland
Business ID CHE-755.453.137
Phone: +41768343252
For inquiries, please use our contact form.

By using systemflow.biz, you agree to the terms of this Privacy Policy. We may update this policy from time to time; the effective date will be updated accordingly.